Let’s see what we can do…
Carers
Support for Young Carers
A young carer is someone aged 18 or under who helps look after a relative who has a condition, such as a disability, illness, mental health condition, or a drug or alcohol problem.
To view the services on offer from Manchester please visit the Manchester City Council website: hsm.manchester.gov.uk
Carers UK
They’re here to make sure that no matter how complicated your query or your experience, you don’t have to care alone.
Telephone: 0808 808 7777
Website: www.carersuk.org
Child Health
Vaccination planner and advice
Download a personalised vaccination calendar, which highlights the dates your child needs to have their vaccinations by.
Download from: NHS: Vaccination Schedule
Vaccination advice for parents and carers provided by Choose Well Manchester.
Website: www.choosewellmanchester.org.uk
Childhood illness visual guide
Use this visual guide to help you identify common conditions and illnesses that may affect your child. Includes conditions such as measles, slapped cheek syndrome, chicken pox and warts.
Community Groups
Homlessness
At this difficult time Councils have been required to alter the access to support and services for people who find themselves homeless.
Meetups in Manchester
Getting together with real people in real life makes powerful things happen. Side hustles become careers, ideas become movements, and chance encounters become lifelong connections. Meetup brings people together to create thriving communities.
Website: www.meetup.com
Manchester Community Central
Manchester Community Central provides Manchester’s voluntary, community and social enterprise sector with an extensive range of resources, information and tools designed to meet current and future development needs.
Facebook: VCMOfficial
Twitter: @McrCommCentral
Telephone: 0333 321 3021
Website: www.manchestercommunitycentral.org
Driving after 70
If you’re over 70 and want to keep on driving, you’ll have to renew your driving licence.
Website:www.ageuk.org.uk
Withington Assist
Assist is a small charity based in Withington that helps support older people living locally. With the help of over 40 volunteers we run a range of regular social activities, exercise classes and day trips as well as giving lifts, befriending, and advocacy.
Website: www.withingtonassist.org.uk
Depression, Anxiety & Stress
Relate
The UK’s largest provider of relationship support. Available Monday-Thursday, 08:00-20:00, Friday, 08:00-18:00 and Saturday, 09:00-13:00.
Telephone: 0300 003 0396
Website: www.relate.org.uk
Young Minds
Information on child and adolescent mental health. Services for parents and professionals.
Website: https://youngminds.org.uk/
Self Help Services
Self Help offer a wide range of support and services for people living with mental health problems such as anxiety, depression, phobias and panic attacks.
Telephone: 0161 226 3871
Website: www.selfhelpservices.org.uk
Mind
Promotes the views and needs of people with mental health problems.
Telephone: 0300 123 3393 (Monday to Friday, 09:00-18:00)
Website: www.mind.org.uk
Samaritans
Confidential support for people experiencing feelings of distress or despair.
Telephone: 116 123 (free 24-hour helpline)
Website: www.samaritans.org.uk
Online counselling for children and young people across Greater Manchester
All children and young people in Greater Manchester can now access free online counselling and emotional well-being support if they are struggling with their mental health during the COVID-19 outbreak.
Kooth is for young people aged 11-18 and offers a variety of resources, including:
- A live chat function that allows young people to contact a qualified counsellor
- Chat forums with other young people
- Crisis information
- Self-help resources.
Kooth
Free anonymous online chat for young people to discuss your mental health issues.
Website: kooth.com
Manchester Mind
Manchester Mind is an independent local mental health charity which delivers services to young people and adults. Its vision is of a city that promotes good mental health and treats people with mental health problems positively, fairly and with respect.
Telephone: 0161 769 5732
Website: www.manchestermind.org
Rethink
Rethink provide expert, accredited advice and information to everyone affected by mental health problems.
Telephone: 0300 5000 927
Website: www.rethink.org
Email: info@rethink.org
Family Lives
Advice on all aspects of parenting, including dealing with bullying.
Telephone: 0808 800 2222 (Monday to Friday, 09:00-21:00 and Saturday to Sunday, 10:00-15:00)
Website: www.familylives.org.uk
Refuge
Advice on dealing with domestic violence.
Telephone: 0808 2000 247 (24-hour helpline)
Website: www.refuge.org.uk
CALM
CALM is the Campaign Against Living Miserably, for men aged 15 to 35.
Telephone: 0800 58 58 58 (daily, 17:00 to midnight)
Website: www.thecalmzone.net
Rethink Mental Illness
Support and advice for people living with mental illness.
Telephone: 0808 801 0525 (Monday to Friday, 09:30-16:00)
Website: www.rethink.org
SANE
Emotional support, information and guidance for people affected by mental illness, their families and carers.
SANEline: 0300 304 7000 (daily, 16:30-22:30)
Textcare: Comfort and care via text message, sent when the person needs it most: www.sane.org.uk/textcare
Peer support forum: http://www.sane.org.uk/supportforum
Website: http://www.sane.org.uk/support
Eclypse
They’re here to give you help and advice with challenges you’re facing in your everyday life, where it is problems with your mental health, drugs and alcohol, or sexual health:
Facebook: @ManchesterEclypse
Twitter: @Eclypse_YP
Telephone: 0161 839 2054
Email: eclypsemanchester@cgl.org.uk.
Manchester Psychological Wellbeing Service
This service offers a range of online therapy courses, across Manchester, to support people who are experiencing depression, anxiety, stress, insomnia and sleep-related problems.
Telephone: 0161 226 3871
Website: www.selfhelpservices.org.uk
42nd Street
42nd Street supports young people aged 11-25 years with their emotional wellbeing and mental health, promoting choice and creativity.
Telephone: 0161 228 7321
Twitter: @42ndStreetmcr
Website: 42ndstreet.org.uk
Email: theteam@42ndstreet.org.uk
Samaritans
Samaritans offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. You don’t have to be suicidal. Call Samaritans free, 24 hours a day 365 days a year.
Telephone: 116 123
Website: www.samaritans.org
Email: jo@samaritans.org
Drugs and Alcohol
Resources for those that are alcohol dependent
COVID-19 is an illness caused by a newly identified type of coronavirus, which can cause a respiratory infection and lead to health problems. Please view our leaflets for advice and support during this time.
Drinkaware Online Tools & Apps
Online trackers and apps from Drinkaware to help you avoid harm from alcohol.
Download from: www.drinkaware.co.uk
One You Drinks Tracker – Mobile App
Drinking a bit too much can sneak up on you. Our free drinks tracker app makes it easy to keep an eye on the booze and take control with daily tips and feedback.
Download from: Google Play: One You Drinks Tracker
Download from: iTunes: One You Drinks Tracker
One You Days Off – Mobile App
The One You Days Off app is a simple and easy way to track the days you drink alcohol and the days you don’t.
Download from: Google Play: One You Days Off
Download from: iTunes: One You Days Off
Drinkline
If you’re worried about your own or someone else’s drinking, you can call this free helpline, in complete confidence.
Telephone: 0300 123 1110
Eclypse
They’re here to give you help and advice with challenges you’re facing in your everyday life, where it is problems with your mental health, drugs and alcohol, or sexual health:
Facebook: @ManchesterEclypse
Twitter: @Eclypse_YP
Telephone: 0161 839 2054
Email: eclypsemanchester@cgl.org.uk.
Manchester Integrated Drug and Alcohol Service
At the Manchester Integrated Drug and Alcohol Service (MIDAS), CGL’s teams work in partnership with service users to assess their requirements and to plan individual treatment plans and support that will help service users to address their problems and achieve their personal goals.
Facebook: changegrowlive
Twitter: @changegrowlive
Website: www.changegrowlive.org
ADS: Addiction Dependency Solutions
ADS is a leading UK drug and alcohol charity operating throughout the North and the Midlands. With decades of experience treating drug, alcohol and more recently prescription drug addiction, we provide the right treatment and get to the root of addiction.
Facebook: ADSolutionsUK
Twitter: @ADSolutionsUK
Telephone: 0161 831 2400
Website: www.adsolutions.org.uk
Talk to Frank
If you have a problem with drugs Talk to Frank for friendly, confidential drugs advice.
Telephone: 0300 123 6600
Text: 82111
Website: www.talktofrank.com
Email: frank@talktofrank.com
Alcoholics Anonymous
Alcoholics Anonymous (AA) is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. The only requirement for membership is a desire to stop drinking.
Telephone: 0800 917 7650
Website: www.alcoholics-anonymous.org.uk
Email: help@aamail.org
Domestic Abuse
The Silent Solution
The Silent Solution system is a system for victims of domestic abuse who might be afraid of further danger and escalation of harm if they are overheard when calling 999 in an emergency.
- When somebody calls 999, an operator will ask which emergency service is required.
- If the caller is unable to audibly signal to the operator, the call will be forwarded to an operating system.
- If 55 is then pressed by the caller, the system will detect this.
- The operator will then transfer the call to the relevant police force as an emergency.
Helplines
If your concern is about immediate risk call 999
Domestic Abuse Helpline – 0161 636 7525
Manchester Womens Aid – 0161 660 7999
LGBT Domestic Violence Helpline – 0300 999 5428
Saheli Asian Womens Project – 0161 945 4187
Community Helpline Language Service(Urdu and Punjabi) – 0161 636 7525
Greater Manchester End The Fear www.endthefear.co.uk
Manchester Social Care (for adults and children) – 0161 234 5001
Help for perpetrators: If you feel you may be about to hurt someone visit Respectphoneline.org.uk or call 0808 802 4040.
Men’s Advice Line
Men’s Advice Line is a team of friendly Advisors who will listen and believe the person, offer non-judgmental support, practical advice and information.
Their focus is to increase the safety of men experiencing domestic abuse (and the safety of any children).
Website: www.mensadviceline.org.uk
SafeLives
SafeLives, the UK-wide charity dedicated to ending domestic abuse, for everyone and for good.
They work with organisations across the UK to transform the response to domestic abuse. They provide guidnace and training to health and care professionals.
Website: www.safelives.org.uk
Karma Nirvana
Karma Nirvana is an award-winning British human rights charity supporting victims of honour-basedabuse and forced marriage. Honourcrimes are not determined by age, faith, gender or sexuality, we support and work with all victims.
As well as running a national helpline to support victims in immediate danger, Karma Nirvana offers training to professionals and works with the Police, NHS, Social Services, local government and teachers.
They provide a range of education to understand and tackle honour-based abuse through accredited training programmes, seminars, conferences and workshops.
Website:www.karmanirvana.org.uk
Young Women’s Trust
Work It Out is a free service that offers support for women aged 18 – 30. Work It Out unlocks your potential: building skills, strong mental health and opening up opportunities for your future.
Website: www.youngwomenstrust.org
Domestic Abuse Aware Practice
We are an IRIS (Identification and Referral to Improve Safety) practice which means you can talk to our doctors, nurses and other staff working here, if you are being hurt or controlled by your current or ex-partner or are afraid of someone at home or a member of your family.
Refuge
The charity Refuge says that the National Domestic Abuse helpline has seen a 25% increase in calls and online requests for help since the lockdown.
Domestic abuse, violence and neglect should still be reported at this time.
Don’t ignore it, report it – 0161 770 7777
If you need to talk to someone…
If you want to access support over the phone, you can call:
National Domestic Violence Helpline – 0808 2000 247
Women’s Aid
A grassroots federation working together to provide life-saving services and build a future where domestic violence is not tolerated.
- Connect to a support worker with their instant messaging service
- Send an email to one of our support workers.
- Get help on housing, safety planning, dealing with police and more.
- Speak to other women in the supportive community of survivors.
- Listening to survivors
- Campaigning and influencing
- Training and qualifications
- Research and publications
Galop, the LGBT+ anti-violence charity
Advice and support to people who have experienced biphobia, homophobia, transphobia, sexual violence or domestic abuse.
Telephone: 0800 999 5428
Email: help@galop.org.uk
Website: www.galop.org.uk
Greater Manchester End The Fear
Anybody who is experiencing domestic or sexual violence can find help, support and advice here. They also provide support to people who know someone who may be being abused. They want to encourage victims of domestic and sexual violence in Greater Manchester to find the courage to come forward and seek support and help. Find out about your local services by ringing the help lines on this website.
Website: www.endthefear.co.uk
Domestic abuse and Covid-19 – Supporting our service users and colleagues
Police across the UK, including in Manchester, are expecting a rise in domestic abuse incidents, due to the extra tension within a family who are isolated.
It is feared that abusers will manipulate the Covid-19 situation to take advantage of their power and control over a victim.
As our MLCO and TLCO teams are on the frontline in the community, we have a key role in identifying and supporting people.
For example, we need to be aware of families and carers who may be struggling more than usual at this difficult time, and for those in the community who are receiving End of Life care and could be at risk of abuse.
Domestic abuse is more than physical violence.
It can also include, but is not limited to coercive control and ‘gaslighting’, economic abuse, online abuse, verbal abuse, emotional abuse and sexual abuse. All could be exacerbated by a period of lockdown.
All staff should make themselves familiar with the latest government guidance around domestic abuse: www.gov.uk
Domestic Abuse Aware
Get help with domestic abuse with this information leaflet.
For Covid-19 guidance for general practice teams, please view this leaflet.
Elderly Care
Useful information for older adults in South Manchester
Please view our list of services, charities, and useful information for older or frail adults in South Manchester.
Cyril Flint Befrienders
Are you over 50 and in need of support, or are you someone who could help us?
Telephone: 0161 942 9465
Website: www.cyrilflint.org
Dementia
Dementia UK offers specialist one-to-one support and expert advice for people living with dementia.
Telephone: 0800 888 6678
Website: www.dementiauk.org
Befriending
Age UK Call in Time Telephone Befriending.
For Befriending: www.ageuk.org.uk
Or to Volunteer: www.ageuk.org.uk
Age UK Manchester
Age UK Manchester is a local charity working in the community to support older people, their families and carers which wants everyone to be able to love later life.
Telephone: 0161 833 3944
Twitter: @AgeUKManchester
Website: www.ageuk.org.uk/manchester
Email: enquiries@ageukmanchester.org.uk
Silver Line
Free phone support for older people, 24 hours a day.
Telephone: 0800 4708 090
Website: www.thesilverline.org.uk
Looking After Yourself
Cervical Screening
Cervical screening (a smear test) checks the health of your cervix. The cervix is the opening to your womb from your vagina. It is important that attend you smear tests.
Website: www.nhs.uk
Fitness Videos
Stay active and healthy at home. Choose a workout from the NHS Fitness Studio’s range of online exercise videos.
Website: www.nhs.uk
Coronavirus (Covid-19) if you’re affected by terminal illness
If your family member or friend is living with a terminal illness, or if you have a terminal illness yourself, you may be worried about coronavirus.
Website: www.mariecurie.org.uk
GP Service Finder
Search for health and care services close to you with the new Greater Manchester Service Finder. Locate pharmacies, GPs, opticians, sexual health clinics, urgent care treatment centres and emergency departments in your area.
Website: www.gmhsc.org.uk
Coronavirus: eight ways to be kind to your neighbours – and yourself
Looking for the best way to help people in your local community right now? The Red Cross believes that little acts of kindness are important, now more than ever, and really do go a long way in times of crisis.
Website: www.redcross.org.uk
Expert Patients Programme
Expert Patients Programme is a free NHS Service to support people to manage their long term health conditions. If you would like to learn helpful tips to control your symptoms and feel more in control and positive, please contact us. The programme consists of 6 weekly sessions for two-and-a-half hours at local venues across Manchester. It is also helpful for carers of people who live with long term conditions
Telephone: 0161 371 2105
Email: mft.epp@nhs.net
Maternity
University Hospital of South Manchester Maternity Ward
If you choose to give birth at UHSM its highly skilled, caring team will support you to have the most healthy,smooth pregnancy and birth possible. On offer are both a midwife-led birthing centre and a consultant-led delivery suite. Facilities include the largest number of birthing pools in the country, making the unit a popular choice for women wanting to find out more about having a water birth.
Telephone: 0161 291 2942
Website: www.uhsm.nhs.uk
Email: community.clerks@uhsm.nhs.uk
Baby Buddy App
Baby Buddy is an award winning mobile phone app for new parents and parents-to-be, created by mums, doctors and midwives.
Download from: Google Play: Baby Buddy
Download from: iTunes: Baby Buddy
Sexual Health
Eclypse
They’re here to give you help and advice with challenges you’re facing in your everyday life, where it is problems with your mental health, drugs and alcohol, or sexual health:
Facebook: @ManchesterEclypse
Twitter: @Eclypse_YP
Telephone: 0161 839 2054
Email: eclypsemanchester@cgl.org.uk.
The Northern Contraception, Sexual Health & HIV Service
The Northern Contraception, Sexual Health and HIV Service website provides services across North, Central and South Manchester, Stockport, Tameside and Trafford, offering you a free, confidential and friendly service.
Twitter: @TheNorthernISH
Telephone: 0161 701 1555
Website: www.thenorthernsexualhealth.co.uk
Email: thenorthernISH.Enquiries@mft.nhs.uk
MASH: Manchester on street Health
We’re a charity that provides free and confidential support for women who are sex working in Greater Manchester.
Telephone: 0800 1830 499
Website: www.mash.org.uk
Email: helenc@mash.org.uk
Brook
Brook provides free and confidential sexual health and wellbeing services for nearly 250,000 young people UK-wide, each year.
Website: www.brook.org.uk
42nd Street
42nd Street supports young people aged 11-25 years with their emotional wellbeing and mental health, promoting choice and creativity.
Twitter: @42ndStreetmcr
Telephone: 0161 228 7321
Website: 42ndstreet.org.uk
Email: theteam@42ndstreet.org.uk
Bodey Sexual Health Clinic
The practice offers an enhanced specialist sexual health service. This includes screening for Chlamydia and Gonorrhoea, HIV and Syphillis and Hepititis B and C if appropriate.
We provide education around sexual transmitted infections (STI’s) and advice about how to avoid them. Our service is confidential and is provided by specially trained nurses and doctors experienced in sexual health.
Better2Know
Better2Know is the leading provider of Sexually Transmitted Infections testing in Manchester. You can get tested for HIV, Chlamydia, Gonorrhoea, Syphilis, Hepatitis B and Hepatitis C – or a combination of these. Results are reported to you within 30 minutes while you wait.
Telephone: 020 7099 0955
Website: www.better2know.co.uk
Marie Stopes Manchester Centre
We provide NHS-funded abortion and vasectomy care, as well as self-funded treatment. Treatments include; Medical abortion, Surgical abortion, Abortion aftercare, Vasectomy, Contraception and Counseling.
Telephone: 0345 300 8090
Website: www.mariestopes.org.uk
National Sexual Health Helpline
If you would like to talk to someone about a sexual health issue, you can call the national sexual health helpline. Your call will be treated with sensitivity and in strict confidence. The Sexual Health Helpline is open from 9am-8pm, Monday-Friday.
Telephone: 0300 123 7123
Website: www.nhs.uk/oneyou
Stop Smoking
New Manchester tobacco addiction service
Be Smoke Free is a new tobacco addiction service that will support people in Manchester to stop smoking via a nurse led evidence based service. Giving up smoking is one of the best things you can do for your health at any time but smokers may be more seriously affected by Covid .You will be able to refer to Be Smoke Free during the outbreak and we are currently working with GMMS to put it on EMIS making the process easier in the future.
Quit with help
Everyone has a different reason for quitting, get a personalised Quit Smoking Plan.
Website: www.quitwithhelp.co.uk
University Hospital of South Manchester Smoking Cessation Clinic
The UHSM Smoking Cessation Nurse is here to support anyone who wishes to give up smoking.
Telephone: 0161 291 5030
Website: www.uhsm.nhs.uk
Email: Cheryl.Pearse@uhsm.nhs.uk
Stop Smoking Manchester
Manchester Stop Smoking Service provides free NHS support to help you quit smoking. Support is available from trained professional advisor at a number of venues across the city including pharmacies, GP practices, community centres, local markets etc. The service is open to anyone who lives or works in Manchester.
Telephone: 070 3167 0366
Website: www.stopsmokingmanchester.co.uk
Teen Health
Health For Teens
Website: www.healthforteens.co.uk
Transport
Blue Badge – Disabled Parking Permits
Apply for, or renew, a blue badge. Blue badge applications can be made online or by post only.
Telephone: 0161 277 5919
Website: www.manchester.gov.uk
Email: bluebadge@manchester.gov.uk
Fax: 0161 274 7300
Patient Transport Service (PTS)
The Patient Transport Service helps patients who live in Greater Manchester to get to and from non-emergency medical appointments.
The Patient Transport Service helps patients who live in Greater Manchester to get to and from non-emergency medical appointments.
Website: www.nhs.uk – How to organise transport to and from hospital
Weight Management
Am I a Healthy Weight?
Calculation your BMI using this NHS Tool
Website: NHS: BMI Calculator
Weight Watchers
Meetings, Online or a little bit of both. We’ve got options and support, whatever your lifestyle.
Website: www.weightwatchers.com
Physical Activity Referral Scheme (PARS)
The Physical Activity Referral Service helps people living with long term health conditions to increase their levels of physical activity in a safe and structured environment. The sessions are run across Manchester in local leisure and community centres.
Telephone: 0161 882 2591
Website: www.gmmh.nhs.uk
Ramblers
Ramblers open the way for everyone to enjoy the simple pleasures of walking and step up to protect the places we all love to wander.
Website: www.beta.ramblers.org.uk
Slimming World
You’ll find delicious recipe and menu ideas at your local group, along with all the help you need to get started and reach your target weight.
Website: www.slimmingworld.co.uk