Frequently Asked Questions

How do I make a request to my Practice?

To make a request to your Practice select the service that you require.

You will be prompted for information about your request. When you complete a request this will be sent to your practice. The system acknowledges that your request has been sent and will let you know what happens next.

The Practice handles the requests during their normal working day, i.e. if you send a request on Friday pm the Practice won’t normally see it until Monday morning.

How do I receive the responses from the Practice?

On some services, such as Ask the Practice a question and Ask the Doctor a question once the Practice has processed your request they will send you a response. This response will be sent to the email address that you have given in the form.

For security purposes the email will ask that you verify your identification. Once you have completed this the message from the surgery will be shown for you to read.

Security of your information

This service always uses fully encrypted connections, the same security as used in internet banking. If you look at the right of the address bar, you will see a small padlock icon. This indicates that you are using a secure link and that your data is encrypted.

As an additional measure your information is held encrypted until the practice need to view it. It is then sent to the practice still encrypted and only converted to readable text at the practice.

Tracking users

We track how you use our Digital Practice but we don’t collect or store your personal information (e.g. your name or address) while you’re browsing. This means that you can’t be personally identified. We use Google Analytics software to track:

The pages you visit

How long you use the site

How you got to the site and what links you clicked on.

We haven’t given Google permission to share this data with anyone else.

How is the Digital Practice updated?

We are continuously working on this site to make sure that the information is accurate and up to date. The digital practice is also continuously updated based on the results of user testing, feedback from members of the public and from your practice and other practices who are using this system.

Suggestions for improvement of the Digital Practice

We are always looking for ways to improve this service and would welcome your suggestions. Please send your comments to suggestions@siliconpractice.co.uk

Links to external sites

Digital Practice links to external organisations when that service is essential for helping a patient complete a task or when helping patients find a service.

News

Practice Statement – COVID 19
- New
23/03/2020
It is with regret that we have decided to close our practice reception to all patients/visitors to the practice from Monday 23rd March 2020. Our GPs and admin staff have been working really hard to ensure we continue to provide the best healthcare Read more
COVID19 and support for clinicians in the frontline, triaging calls and determining best place for treatment
- New
17/03/2020
Read more
Covid-19 Update
- New
13/03/2020
If you have a temperature or a continuous cough you should self-isolate at home for 7 days, do not contact the practice. If you feel unwell with these symptoms you should visit NHS online at www.111.nhs.uk/service/covid-19. If you have an appointm Read more
Patient Notice- Appointment Booking
- New
06/03/2020
Dear Patient, Due to the ongoing public health concerns regarding the Coronavirus, and following guidance we have temporarily suspended the online booking of appointments. We apologise for any inconvenience caused. Please call the practice on 0161 2 Read more
Have you had Shingles in the past?
19/11/2019
Experiencing Flu Symptoms?
19/11/2019
Dr Gill retired from the practice at the end of April 2019.
03/05/2019
Carers Workshop - Thursday 16th May 2019
16/04/2019
Hay Fever
06/03/2019

Bodey Medical Centre

CQC Inspected and Rated
Good

We are currently CLOSED.

Bodey Medical Centre

News

Bodey Medical Centre

CQC Inspected and RatedGood

We are currently CLOSED.

Digital Practice Help

Make online requests to your GP Practice such as:

Submit self-monitoring health reviews (if requested by the doctor or nurse):

Find the forms that you need:

Give feedback to the Practice:

Get advice on common conditions:

Frequently Asked Questions

How do I make a request to my Practice?

How do I receive the responses from the Practice?

Security of your information

Tracking users

How is the Digital Practice updated?

Suggestions for improvement of the Digital Practice

Links to external sites

Bodey Medical Centre

News

CQC Inspected and Rated
Good

Submit self-monitoring health reviews
(if requested by the doctor or nurse):