Bodey Medical Centre Mission Statement
Vision
We put patient safety and welfare at the heart of all we do. We create a welcoming environment.
We provide excellent quality care, promoting and sharing evidence-based best medical practice
We treat our patients with dignity and respect. Bodey Medical Centre is an environment in which diversity is valued and equality promoted.
We adopt a holistic and patient-centred approach; listening patiently with compassion to deliver care which is tailored to each individual’s needs. We support patients to make decisions which will improve and maintain their health and wellbeing.
We constantly review the care we provide. We welcome and adapt to change through active participation in training, education, and research. We embrace innovation and technology to continually improve our service.
We work in collaboration with other health and social care organisations for the benefit of our patients. We engage with community and local resources.
Values:
Kindness– we ensure that our patients are treated with compassion and empathy. Our words and actions demonstrate our sincere care for our patients.
Quality- we strive to achieve the best possible outcomes for our patients, aiming for excellence in clinical care.
Integrity – we are honest and share how we practice with transparency. We are open and honest about what we can and cannot do. Maintaining a duty of candour, we are accountable for our actions.
Responsiveness– we listen to our staff and patients and respond to their feedback. We welcome other opinions. We review and respond to compliments and complaints in a timely manner. We are aware of, and respond to, the dynamic needs of our community.
Sustainability- We use resources fairly to ensure nobody is excluded, discriminated against, or left behind. We use resources responsibly considering our environmental impact. We ensure financial stability for business continuity and practice development.